Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last updated: January 1, 2024

Our Privacy Principles

We are committed to protecting your privacy and ensuring transparency in how we handle your data.

Transparency

We clearly explain what data we collect and how we use it.

Security

Your data is protected with industry-standard security measures.

Control

You have control over your data and can request changes or deletion.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. This information is necessary to provide you with access to our services and to communicate with you about your account.

API Usage Data

We collect information about how you use our APIs, including:

  • API endpoints accessed
  • Request frequency and patterns
  • Response times and error rates
  • IP addresses and user agents

Technical Information

We automatically collect certain technical information when you visit our website or use our APIs:

  • Device and browser information
  • Operating system details
  • Network information
  • Cookies and tracking pixels

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our API services
  • Processing payments and managing subscriptions
  • Communicating with you about your account and our services
  • Improving our services and developing new features
  • Monitoring usage and preventing abuse
  • Complying with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who help us operate our business
  • To comply with legal requirements or court orders
  • To protect our rights, safety, or property
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption in transit and at rest
  • Regular security audits and testing
  • Access controls and authentication
  • Employee security training
  • Incident response procedures

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request corrections to inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to certain processing activities

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Ensure the security of our services

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you delete your account. API usage logs are typically retained for 12 months for security and analytical purposes.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including using standard contractual clauses approved by relevant authorities.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@lincolnnewton.com

Phone: +44 7511 929108

Address: Newton INC, London, United Kingdom